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Chapter 5 in Democracy in the era of Artificial Intelligence: Opportunities and Risks
Abstract
This paper highlights the use of artificial intelligence in good governance. Corruption, inefficiency, and interference in the bureaucracy process have been observed to occur in developing countries. These issues often impede the progress of the economies and societies of the concerned developing countries. From the analysis of the literature and other relevant documents, the paper reveals that artificial intelligence can be used in Governance as it improve the performance of public administration, transparency, and the provision of public goods and services. The paper utilizes the content analysis method in analyzing the existing literature and other relevant documents. With the utilization of AI, governments can make better decisions, such as predicting agricultural trends, optimizing the use of utilities, and maintaining urban infrastructure. The successful adoption of artificial intelligence faces several challenges such as the availability of data, outdated technology systems, technology skills gap, and even the digital infrastructure necessary for supporting artificial intelligence. Therefore, the use of AI should be cultural and contextual so that people can come up with the appropriate use of artificial intelligence.